| Do I have to pay
commissions? |
 |
No! With Webervations you pay the one low
flat fee for an unlimited amount of
bookings. |
| What if I want
guests to call me to make a
reservation? |
There are many
configuration settings when using Webervations. If you
just want to display availability and direct guests to
call or email you, Webervations allows for that setting.
If you want to allow guests to make a reservation
request with no mention of credit cards, Webervations
allows for that setting. If you want to allow guests to
make a reservation request and supply credit card
information, Webervations provides a secure server
powered by VeriSign's data encryption technology.
If you want "real-time" confirmed bookings, will do that
too! |
| Can I make 'real-time' confirmed
reservations directly from my Web site? |
Webervations handles all types of
reservations including 'real-time' confirmed
reservations. |
| Does your system handle minimum night
stays? |
Yes. You can easily setup up minimum night
stay requirements in the Webervations User Update
Area. You can have different booking rules for
each unit, or type of unit, for every day of the week
and you can have different booking rules for different
seasons of the year. |
| Does your system handle seasonal
rates? |
Yes. You can easily enter any range of
dates and Webervations will apply your rates to that
range of dates. If you want, you could have a
different rate for every unit for every day of the
year. |
| Do I have to list my complete
inventory? |
No! Webervations allows you to list only
the rooms and dates you wish. However, unlike commission
or fee based reservation systems where you may not list
weekend and other popular nights, with Webervations
there is no reason not to list your complete inventory!
With Webervations low yearly service fee there is no
cost when guests book your easy to book nights. With
Webervations' reservation request feature a reservation
is not confirmed until you say that it is
confirmed. |
| How am I notified when a guest makes a
reservation request? |
You are immediately sent an email when a
guest makes a reservation request. Optionally, you can
have a fax sent at the same time. Since there is a small
charge for faxes, our "fax trigger" setting allows to
receive faxes only for short notice bookings if you
wish. Additionally Webervations provides automatic
secure downloads of guests' information to many guest
management systems. |
| How do I keep my availability
current? |
Your availability can be kept current by
either using our user-friendly online forms or by
uploading directly from many property and guest
management programs. Some very popular systems
which upload into Webervations include; Front Desk, GuestALL, Guest
Tracker (Munsenware), GuestTracker (TCS), InnFormed Manager©, InnKontrol, InnOvation©, INNPAL, InnReserve, MotelMax,
RezOvation, NightClerk and others.
We have file specifications available to allow automatic
uploads to be developed from any property and guest
management program. If your software program
does not provide full upload and download capabilities
with Webervations, it is because they choose not to do
so and we would be glad to work with them so they can
offer Webervations as a feature to their
customers. |
| What is the process for adding
Webervations to my web site? |
Up your property to get your Webervations
ID and password. Sign on and use the Setup Wizard to
tell the system how you would like the system to work.
You are then provided with one simple line of HTML code
which will call your Webervations' availability display
from your web site. "Sign up today and start taking
online reservations tomorrow." |
| Can you give me some current user's names
so I can see how it works on their web
site? |
Unfortunately this is against our policy.
In order to completely see how Webervations works you
need to make a reservation request. We have however
setup several examples of various Webervations' settings
which you can completely test. Our examples can be found
by clicking
here. |
| Can Webervations upload my availability to
Travelocity and Expedia? |
| Actually we could if there were enough
users that wanted us to do so, but you might want to
consider a better solution.
While the Internet was
not specifically designed to cut out the middleman, that
is what the Internet and next generation programs like
Webervations enables. Today you can buy
automobiles, computers, virtually anything, directly
from the manufacturer or supplier over the Internet -
bypassing the added cost of the middleman.
Selling your rooms on
travel Web sites like Travelocity and Expedia actually
involves layer upon layer upon layer upon layer of
middlemen with additional commissions being added on
every layer of what could best be pictured as a pyramid
of middlemen. The travel reservation industry
easily and quickly transitioned to the Internet because
prior to the Internet they in effect had their own
private Intranet. In their move to the Internet
they quickly cut costs by removing one of their own
layers of middlemen, the neighbor travel agents, and
replaced them with a new layer of Web site owner travel
agents.
The fact of the matter
is that owners of most small properties have already
discover first hand that the high cost, both in dollars
and customer satisfaction, make other alternatives
preferable. Today, more and more larger hotel and
resort properties are also discovering the immediate and
long term advantages of bypassing the commission based
middleman systems. As more and more properties
drop from the commission based systems commission costs
may raise even higher to make up for the lower volume.
Nearly everyone that
has had a chance to review their Web site statistics
knows most customers come from local and regional Web
sites, followed by state and national Web
directories. Most travelers know that nearly every
town and area in the world now has their own Web
site. Someone wanting to travel to Cape May NJ is
not likely going to start out by saying, "show me a Web
site that has all the lodging properties in the world",
they most likely are going to say "show me
capemay.com". Likewise if they want to travel
across the country and stay in B&Bs, they are not
going to say "show me a Web site that has all the
lodging properties in the world", they most likely are
going to say "show a Bed and Breakfast
directory".
So here is the better
solution: For half the money you might pay to
commission based middleman Web sites, you can pay
to be listed on nearly every local and regional Web site
and nearly every state and national Web directory known
to mankind. These Web sites will send guests
directly to your Web site where they can see exactly
what you have to offer. This logic is based on not
paying 20% commissions on one $200/night room 365 days a
year = $14,600.00 in commissions. For half
the cost, you could list your property on 36 $200/year
Web sites or 146 $50/year Web sites. With the
other $7,300, give yourself a raise and don't worry
about what all the Web site owners wanting to make
commissions off of you are telling you you're
missing. |
| How do guests find me? |
Webervations works from any web page; your
web site, from associations' web sites and from many of
the most popular directory web sites. Utilizing the most
powerful search engines such as Yahoo, AltaVista,
Google, MSN, Excite and others, in combination with
regional travel directories and national and
international directories potential guests come to
your web site to view to most complete, most
representative, most up to date information
including your Webervations availability calendar.
|
| How many members of our group have to sign
up to get the free group rollup? |
We believe that a majority of your group's
members will sign up once they see the benefits that the
active members are receiving. Therefore, as long as the
group itself is supportive of Webervations we will
provide the free group rollup. |
| How do I sign up? |
Our setup process is completely automated.
You can request your Webervations ID by clicking
here. |
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