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Webervations, your personal web reservation service

  Online Availability
  
  Bed & Breakfasts
    Hotels & Motels
    Cabins & Resorts

  Online Reservations
   
Reservation Requests
    Confirmed Reservations
    Real-time Reservations

  Travel Directories
  
  Marketing Your Property

  Guest Management
  
  Automatic Uploads & Downloads
    NightClerk

  Online Demos

  Frequently Asked
     Questions

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Do I have to pay commissions? Webervations offers Superior Customer Service - Free
No! With Webervations you pay the one low flat fee for an unlimited amount of bookings.
 
What if I want guests to call me to make a reservation?
There are many configuration settings when using Webervations. If you just want to display availability and direct guests to call or email you, Webervations allows for that setting. If you want to allow guests to make a reservation request with no mention of credit cards, Webervations allows for that setting. If you want to allow guests to make a reservation request and supply credit card information, Webervations provides a secure server powered by VeriSign's data encryption technology.  If you want "real-time" confirmed bookings, will do that too!
 
Can I make 'real-time' confirmed reservations directly from my Web site?
Webervations handles all types of reservations including 'real-time' confirmed reservations. 
 
Does your system handle minimum night stays?
Yes. You can easily setup up minimum night stay requirements in the Webervations User Update Area.  You can have different booking rules for each unit, or type of unit, for every day of the week and you can have different booking rules for different seasons of the year. 
 
Does your system handle seasonal rates?
Yes. You can easily enter any range of dates and Webervations will apply your rates to that range of dates.  If you want, you could have a different rate for every unit for every day of the year.
 
Do I have to list my complete inventory?
No! Webervations allows you to list only the rooms and dates you wish. However, unlike commission or fee based reservation systems where you may not list weekend and other popular nights, with Webervations there is no reason not to list your complete inventory! With Webervations low yearly service fee there is no cost when guests book your easy to book nights. With Webervations' reservation request feature a reservation is not confirmed until you say that it is confirmed.
 
How am I notified when a guest makes a reservation request?
You are immediately sent an email when a guest makes a reservation request. Optionally, you can have a fax sent at the same time. Since there is a small charge for faxes, our "fax trigger" setting allows to receive faxes only for short notice bookings if you wish.  Additionally Webervations provides automatic secure downloads of guests' information to many guest management systems.
 
How do I keep my availability current?
Your availability can be kept current by either using our user-friendly online forms or by uploading directly from many property and guest management  programs. Some very popular systems which upload into Webervations include; Front Desk, GuestALL, Guest Tracker (Munsenware), GuestTracker (TCS), InnFormed Manager©, InnKontrol, InnOvation©, INNPAL, InnReserve, MotelMax, RezOvation, NightClerk and others.  We have file specifications available to allow automatic uploads to be developed from any property and guest management  program.  If your software program does not provide full upload and download capabilities with Webervations, it is because they choose not to do so and we would be glad to work with them so they can offer Webervations as a feature to their customers.
 
What is the process for adding Webervations to my web site?
Up your property to get your Webervations ID and password. Sign on and use the Setup Wizard to tell the system how you would like the system to work. You are then provided with one simple line of HTML code which will call your Webervations' availability display from your web site. "Sign up today and start taking online reservations tomorrow."
 
Can you give me some current user's names so I can see how it works on their web site?
Unfortunately this is against our policy. In order to completely see how Webervations works you need to make a reservation request. We have however setup several examples of various Webervations' settings which you can completely test. Our examples can be found by clicking here.
 
Can Webervations upload my availability to Travelocity and Expedia?
Actually we could if there were enough users that wanted us to do so, but you might want to consider a better solution. 

While the Internet was not specifically designed to cut out the middleman, that is what the Internet and next generation programs like Webervations enables.  Today you can buy automobiles, computers, virtually anything, directly from the manufacturer or supplier over the Internet - bypassing the added cost of the middleman.

Selling your rooms on travel Web sites like Travelocity and Expedia actually involves layer upon layer upon layer upon layer of middlemen with additional commissions being added on every layer of what could best be pictured as a pyramid of middlemen.  The travel reservation industry easily and quickly transitioned to the Internet because prior to the Internet they in effect had their own private Intranet.  In their move to the Internet they quickly cut costs by removing one of their own layers of middlemen, the neighbor travel agents, and replaced them with a new layer of Web site owner travel agents.

The fact of the matter is that owners of most small properties have already discover first hand that the high cost, both in dollars and customer satisfaction, make other alternatives preferable.  Today, more and more larger hotel and resort properties are also discovering the immediate and long term advantages of bypassing the commission based middleman systems.  As more and more properties drop from the commission based systems commission costs may raise even higher to make up for the lower volume.

Nearly everyone that has had a chance to review their Web site statistics knows most customers come from local and regional Web sites, followed by state and national Web directories.  Most travelers know that nearly every town and area in the world now has their own Web site.  Someone wanting to travel to Cape May NJ is not likely going to start out by saying, "show me a Web site that has all the lodging properties in the world", they most likely are going to say "show me capemay.com".  Likewise if they want to travel across the country and stay in B&Bs, they are not going to say "show me a Web site that has all the lodging properties in the world", they most likely are going to say "show a Bed and Breakfast directory".

So here is the better solution:  For half the money you might pay to commission based middleman Web sites,  you can pay to be listed on nearly every local and regional Web site and nearly every state and national Web directory known to mankind.  These Web sites will send guests directly to your Web site where they can see exactly what you have to offer.  This logic is based on not paying 20% commissions on one $200/night room 365 days a year = $14,600.00 in commissions.   For half the cost, you could list your property on 36 $200/year Web sites or 146 $50/year Web sites.  With the other $7,300, give yourself a raise and don't worry about what all the Web site owners wanting to make commissions off of you are telling you you're missing.
 

How do guests find me?
Webervations works from any web page; your web site, from associations' web sites and from many of the most popular directory web sites. Utilizing the most powerful search engines such as Yahoo, AltaVista, Google, MSN, Excite and others, in combination with regional travel directories and national and international directories potential guests come to your web site to view to most complete, most representative, most up to date information including your Webervations availability calendar.
 
How many members of our group have to sign up to get the free group rollup?
We believe that a majority of your group's members will sign up once they see the benefits that the active members are receiving. Therefore, as long as the group itself is supportive of Webervations we will provide the free group rollup.
 
How do I sign up?
Our setup process is completely automated. You can request your Webervations ID by clicking here.
 

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